Reference

Your Rights and Our Rules in One Place

xslot's legal terms cover three things you actually care about: who can access the platform based on state law, how your account data is handled, and what protections are built into the payment rails you already use — PayPal, Venmo, or Play+.

State-Dependent AccessPayPal & Venmo TermsPlay+ Policy AppliesData Privacy RightsAccount Conditions
xslot Your Rights and Our Rules in One Place
DATA & SECURITY

What We Do With Your Account Data

We collect your personal data to verify your identity, process payments through PayPal, Venmo, or Play+, and meet state reporting requirements. We don't sell your personal data to third parties for marketing purposes. Our site uses cookies to maintain your session and remember preferences — you can adjust cookie settings in your browser at any time. Account data is retained according to applicable state law; after account closure, certain records are kept for the minimum legal period and then removed on schedule.

Cookie Policy

Session and preference cookies keep your account running. Marketing cookies are optional — adjust them through your browser settings or the cookie banner that appears on your first visit.

Account Security

SSL encryption and two-factor authentication protect your account. If you notice anything suspicious, reach out via live chat right away — don't wait for a follow-up email to flag it.

Data Retention

We hold your personal data while your account is active, then keep it for the minimum period required by your state's applicable regulations after you close the account.

Data Rights Requests

To access, correct, or request deletion of your personal data, email support with your account ID and a written request. We respond within the timeframe your state's applicable law requires.

REACH OUR TEAM

Reaching Us on Legal and Policy Matters

Legal questions deserve a direct answer, not a form letter. If you need to exercise a data rights request, dispute an account decision, or ask how state-specific rules affect your access, we have clear paths to reach us. Each channel routes directly to the team that handles legal and account matters — not a general queue. We respond to formal data requests within the timeframe applicable state law requires.

Team online

Live Chat

Use the chat icon in your account dashboard and route your query to 'Account & Legal' when prompted. This path goes directly to the team handling legal and policy matters, not a general queue.

Email Support

Email our support address listed in the account help section with your account ID and a brief description of your question. We use that ID to pull your records directly and respond accurately.

Help Center

Our help center has a dedicated section on account terms, privacy rights, and state eligibility. Start there for written answers; use chat or email if you need something more specific to your account.

Common Legal Questions We Get Asked

The questions below come up most when you're reading through account terms or trying to figure out what exactly applies in your state. We've answered each one straight from the policy — no vague redirects or generic pointers. If something here doesn't cover your situation, the live chat and email paths in the previous section will connect you to someone who can pull up the relevant clause directly.

Access depends on your state's law. We operate only where online casino and sportsbook activity is authorized by state regulation. The eligibility check runs automatically when you open an account.

We collect your name, address, date of birth, and payment identifiers — including your PayPal or Venmo account reference — as part of mandatory identity verification required under applicable state law.

Yes. Email our support team with your account ID and a written data access request. We'll confirm what we hold and respond within the timeframe required by applicable state law.

Withdrawal approval follows a set sequence: identity check first, then clearance through the payment provider. If your PayPal or Venmo details don't match your registered account info, the payout is held pending resolution.

Account closure doesn't trigger immediate deletion. We retain records for the minimum period required by state law, then remove them on schedule. You can request an update on your data status at any time.

Route your dispute to 'Account & Legal' via live chat, or email support with your account ID. We assess each case against the policy terms that were in effect when the decision was made.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.